INITIAL RESPONSE
If you experience any physical assault, threatening behavior, or verbal abuse occurring in the workplace: Non-emergency situations:
Remove yourself from the situation
Immediately contact your manager and security
Emergency situation:
- Get yourself and others to safety
- Call 911 and call Security (312) 227-7777
- Call 911 and call Security (312) 227-7777
- Provide as much information as possible- location, number/ description of situation and/or assailant(s)
- Remain calm
- Protect/defend yourself from personal injury
- Warn others and move to an area of refuge as needed
SECONDARY RESPONSE
& FOLLOW UP
Give the person the physical space he/she needs
Do not isolate yourself with an individual you believe may be dangerous
- Maintain a safe distance, do not turn your back
- If in a room leave the door open or open a closed door if possible
- Try to sit near the door
- Signal for assistance if able, the individual may be antagonized if you call for assistance
- Do not mention discipline or the police if you fear an angry or violent response
- If the situation escalates find a way to excuse yourself, leave the room and get help
