INITIAL RESPONSE

When an elevator alarm sounds, is not responding, or is erratic:

• Remain calm
• Do not use the elevator
• Use the alarm button inside the elevator to contact Building Management
• Listen for directions and wait for help to arrive

SECONDARY RESPONSE

& FOLLOW UP

When trapped on an elevator:

• Stay in the elevator
• Do not climb to the floor above
• Do not jump to the floor below
• Do not try to pry the elevator doors open
• Listen for directions and wait for help to arrive
• Use the phone inside the elevator to call the Building Management for assistance
• Call Almost Home Kids Operations Director