INITIAL RESPONSE

If you experience any physical assault, threatening behavior, or verbal abuse occurring in the workplace: Non-emergency situations:

Remove yourself from the situation

Immediately contact your manager and security

Emergency situation:

• Get yourself and others to safety
• Hit panic button or Call 911 and call Almost Home Operations Director
• Hit panic button or call 911 and call Almost Home Operations Director
• Provide as much information as possible- location, number/ description of situation and/or assailant(s)
• Remain calm
• Protect/defend yourself from personal injury
• Warn others and move to an area of refuge as needed

 

SECONDARY RESPONSE

& FOLLOW UP

Give the person the physical space he/she needs

Do not isolate yourself with an individual you believe may be dangerous

• Maintain a safe distance, do not turn your back
• If in a room leave the door open or open a closed door if possible
• Try to sit near the door
• Signal for assistance if able, the individual may be antagonized if you call for assistance
• Do not mention discipline or the police if you fear an angry or violent response

If the situation escalates find a way to excuse yourself, leave the room and get help