INITIAL RESPONSE

When a threat is received by phone:

• Keep the person talking and obtain information (i.e., where is it, when it will go off, what does it look like, background noise etc.)
• Call 911, call building security (312) 492-3703
• Call 911, call building security (312) 492-3703
• Call Patient Care Ops Manager
• Wait for directions from Building Security

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When a threat is received by voicemail, email or text:

• Call 911, call building security 312-492-3703
• Call 911, call Building Security 312-492-3703
• Call Patient Care Ops Manager
• Wait for directions from Building Security

SECONDARY RESPONSE

• If asked, search the area for suspicious packages, boxes, or containers
• Report any suspicious boxes, packages, etc. to Building Security
• DO NOT TOUCH any suspicious items
• Call and update Lurie Children's Security 312-227-7777
• Complete Safety Event Report