INITIAL RESPONSE
When an elevator/escalator is not responding, is erratic or the alarm is sounding:
- Contact Facility Services 74098 and give location
- Contact Facility Services (312) 227-4098 and give location
- Avoid use until Facility Services corrects the situation
SECONDARY RESPONSE
& FOLLOW UP
If trapped on elevator:
- Remain calm
- Use the phone inside the elevator to contact Facility Services
- Listen for directions
If an escalator stops, move to safe area if able or stay in place until help arrives.
- Remain Calm
- Contact Facility Services 74098 and then call Security 77777
- Contact Facility Services (312) 227-4098 and then call Security (312) 227-7777
- Listen for direction