INITIAL RESPONSE

When an individual is assaulted verbally or physically by an unarmed assailant:

• Press the EMERG soft key or call security 77777
• Press the EMERG soft key or call security (312) 227-7777
• Provide as much information as can be safely provided - location, number/ description of assailant
• Remain calm
• Keep distance from assailant
• Protect/defend yourself from personal injury
• Warn others and move to an area of refuge as needed

SECONDARY RESPONSE

& FOLLOW UP

Shelter in place if in immediate danger:

• Alert others
• Move patients, families, visitors, and staff into safe haven locations (patient room, supply room, soiled utility room)
• Shut and lock the door
• Block the door with a heavy object

Once in safe haven location:

• Silence cell phones and pagers
• Turn off lights, close privacy curtains
• Spread out, crawl under desk or other furniture